Frequently Asked Questions

Simply browse our shop, add products to your cart, and proceed to checkout. You'll need to create an account and verify your email before completing your purchase.

We accept Visa, Mastercard, Discover, Apple Pay, Google Pay, Afterpay, Affirm, Klarna, and Zelle bank transfers. All payments are processed securely.

Orders can be modified or cancelled within 1 hour of placement. After that window, orders enter our processing queue. Contact support immediately if you need changes.

Orders placed before 2:00 PM EST Monday–Friday ship same day. Standard delivery takes 3–5 business days. Expedited and overnight options are available at checkout.

Currently we ship within the United States only. International shipping may be available in the future.

All peptides are shipped in sealed, light-protected vials with insulated packaging to maintain stability during transit. Temperature-sensitive orders include cold packs.

All of our peptides maintain 99%+ purity, verified through independent third-party HPLC and Mass Spectrometry testing. Certificates of Analysis are available for every batch.

Lyophilized (powder) peptides should be stored at -20°C for long-term storage or 2–8°C (refrigerator) for short-term. Keep away from light and moisture. Reconstituted peptides should be refrigerated and used within 30 days.

Lyophilized peptides stored properly at -20°C have a shelf life of up to 24 months. Once reconstituted, peptides should be used within 30 days when stored at 2–8°C.

Use bacteriostatic water (BAC water) to reconstitute. Slowly inject the water along the inside wall of the vial — never spray directly onto the peptide powder. Gently swirl until fully dissolved. Do not shake vigorously.

Bacteriostatic water is sterile water containing 0.9% benzyl alcohol, which prevents bacterial growth. This makes it ideal for reconstituting peptides that will be stored and used over multiple sessions.

The amount depends on your desired concentration. A common starting point is 1–2 mL per vial. Refer to the specific product page for recommended reconstitution volumes and concentration calculators.

Yes. Every batch is tested by independent, accredited third-party laboratories using HPLC and Mass Spectrometry methods. We never self-certify results.

COAs are available on each product page and in our central Research Library. Each certificate includes purity data, molecular weight confirmation, and testing methodology.

All of our peptides are synthesized in USA-based laboratories that follow strict quality control protocols and Good Manufacturing Practices (GMP).

We accept returns on unopened, undamaged products within 14 days of delivery. Due to the nature of research compounds, opened or reconstituted products cannot be returned. Contact support to initiate a return.

You can reach us via our Contact page, through the live chat on our site, or by joining our Discord community for fast responses.

Yes! We offer competitive wholesale pricing for qualified research institutions and laboratories. Contact us for a custom quote and volume discounts.